The future of services is one characterised by seamless services that are end-to-end, frictionless, empathic, and that can anticipate customer needs using emerging technologies. How can businesses meet changing customer needs quickly, innovate and create new value in order to differentiate themselves …

The Asia Pacific Cities Summit (APCS) and Mayors’ Forum is the region’s premier Summit that brings together one of the largest number of city leaders with the best and brightest in business. APCS is focused on bringing business, industry and cities together …