Staying Competitive with New Mindsets
February 25, 2021
Digitalisation, Covid-19, and a volatile economy is changing the profile of Singapore’s workforce. While there are many training programmes and grants in place to upgrade our skillsets, one of the most challenging areas to transform is our own mindset. Managers invest in …
Design Thinking in Public Service
March 22, 2012
Public service regulates externalities in the market and provides services for citizens. Yet, as governments develop policies to meet the needs of the public, boundaries between the roles of customers, taxpayers and citizens are increasingly blurred. The growing demands from the public …
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